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Mirror mirror on the wall, Can conversational data be the answer to it all?
Tuesday, May 31 @ 10:00 AM (MST)
Chief Revenue Officer
Chief Technology Officer
Not all unstructured data is created equal. Service agents, service managers, product managers and executives benefit from the value hidden in your unstructured, unused, unimaginably large data set.
Learn what questions you can ask of your text, notes, tickets and email (unstructured data).
Learn what insights can come from proper AI and NLP analysis.
Learn what benefits come from analysis of customer interactions.
Learn how this analysis can be done inside Salesforce and how results can be part of the Salesforce workflow.