Journey AI for CRM Customer Conversations
The most powerful new source of customer data is one you already have.
Protect Revenue and Unlock Your Data
Unlock support signals while driving operational effectiveness. Spot opportunities to innovate. Customers choose Halosight to deliver positive support outcomes using untapped Service Cloud data.
Do More with Salesforce Service Cloud
Innovation depends on doing more with data trapped in tickets and case histories. Halosight customers leverage AI and NLP to discover new opportunities.
Don't scroll through long lists of case reasons. Halosight automates case categorization to streamline routing and workflow processes using AI.
Information turns into action when agents have access to insights. Arm them with the ability to proactively solve issues instead of dealing with problems after the fact.
Track new support signals that drive case deflection, knowledge management, and agent efficiency.
Fast and Easy Setup
AI doesn't have to be hard. Halosight is easy to set up and integrates with other tools like Zendesk. Hit the ground running with native Salesforce packages, dashboards, and custom Lightning Web Components.